25 Years Of Experience [Since 1996]


General

Please take time to read these terms and conditions governing the www.hoteldwarkesh.in website. By accessing this website, you agree to accept, without limitation or criterion, all of these terms and conditions of use. If you do not agree to these terms, please do not use the site.

Website Availability

The Site is accessible worldwide to anyone with Internet access. However, the Site may not be continuously available due to maintenance or repairs or due to technical problems or crashes, disruption in Internet service or other unforeseen circumstances.

You may only use this website to make genuine and valid reservations or booking. You may not use this website to make any fraudulent, false and exploratory reservation. You will be financially liable for all uses of this website. You will be responsible to keep your passwords, login and account information in confidentiality.

Reservations, Amendment and Cancellation

All reservations are subject to availability. Reservations made on this site are considered conditional until a confirmation number is given to the guest to substantiate the reservations by email or phone. The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings.

Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience. The Hotel will not be liable should it fail to provide its products and services due to unavailability.

In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it cancelled. This is the limit of the hotel's liability.

The hotel reserves the right to impose a cancellation fee of per room per night in the event of a late cancellation notice or a no-show at the hotel.

Hotel Dwarkesh does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.

Arrival and Departure Policy

Check in – 10:00 AM. Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out – 10:00 AM. Late check-outs are available on request and subject to availability

Identity Proof

In keeping with Government regulations, we request all guests (on single/double/triple occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also do keep handy proof of corporate affiliations, if you have made a corporate booking.

Charges and Payment Term

Hotel Dwarkesh reserves the right to charge a deposit, where applicable, on confirmation of a reservation. If the payment is not complied with, we hold the right to cancel the booking without liability and retain the deposit. Where a deposit is required, payment can be settled by major credit card or in the event where no credit card is available, settlement in cash is necessary to facilitate the booking procedures.

Special Offers and Promotions

Offers and Promotions are subject to specific terms, conditions and restrictions listed on the site. We reserve the right to modify or alter any program, offer or promotion at any time.

Cancellation Policy
  • No Cancellation charges, if cancelled 72 hours before check-in date.
  • In case of cancellation within 48 hours, 100% retention will be charged. (Not applicable for Long Weekends)
  • • In case of long weekends, cancellation charges will be applicable if cancelled in or within 07 days from the date of check-in
  • Reservations made on promotional offers with 100% advance deposit required at the time of reservations are non-cancellable, non-refundable and non-amendable for entire length of stay.
  • Any postponement of the booking will be treated as a cancellation and will be governed by the Cancellation Policy
Refund Policy
  • Refunds only through cheque for bookings made by cash/ cheque/ bank transfer.
  • Online refunds for bookings made through the website usually take 10-15 working days.
  • Credit/debit card online refunds will only be made against credit/debit card booking and days usually take 20 working.
  • The original receipt must be presented for processing the refund.
  • Credit/debit card cancellations will be charged 5% extra.
No smoking

The Government of India has introduced a ‘no smoking’ rule for hotels, restaurants and all public places. This means smoking is prohibited in all parts of the hotel except in designated guest rooms. Should you want a smoking room, please inform us when you make your reservation.

Privacy Policy (Information Collected and For What Purpose)

Hotel Dwarkesh collects the following information through our website https://hoteldwarkesh.in/ . Our servers automatically collect and log analytics data for all visitors to our website. Information collected includes:

  • Your IP address
  • Referring website
  • Your geographic location
  • Date/time each page was requested
  • Pages visited
  • Your operating system type and version
  • Your web browser type and version
  • Total bytes of data transferred

Analytics data is used by Hotel Dwarkesh to generate detailed reports and statistics on website visits.

Cookies

As is standard practice on many corporate websites, Hotel Dwarkesh website uses cookies and other technologies to help us understand which parts of our website are most popular, where our visitors are going, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

Form Data

Our website contains on-line forms which enable you to submit enquiries for products or services, request support or participate in an on-line discussion. All data collected through forms by Hotel Dwarkesh is used only for the purpose for which it was supplied.

The Kind of Information We Hold About You:

Personal data, or personal information, means any information about an individual form which that person can be identified. It does not include data where the identity has been removed (anonymous data). There are ‘special categories’ of more sensitive personal data which require a higher level of protection. We may collect, store, and use the following categories of personal information about you

  • Name
  • Title
  • Address
  • Personal contact details such as telephone numbers and personal email addresses
  • Gender
  • Marital status
  • Aadhaar card / Driving license / Passport / PAN card
  • Grievance information
  • CCTV footage and other information obtained through electronic means such as door access records.
  • Information about your use of our information and communications systems
  • Photographs
Information Disclosure

Hotel Dwarkesh will not disclose any information obtained through our website to any third party without their express consent. Hotel Dwarkesh will have a record of the incoming email address if you have sent Hotel Dwarkesh an email or submitted an enquiry. We do not add your email address to a mailing list and we will not send you unsolicited email (SPAM). Hotel Dwarkesh will use your email address to respond to your requests and communicate directly with you. Hotel Dwarkesh does not provide facilities for the secure transmission of information across internet. Website users should be aware that there are inherent risks transmitting information across the internet.

Changes to this Terms and Conditions Statement

We reserve the right to update this terms and conditions statement at any time, and we will provide you with a new terms and conditions statement when we make any substantial update. We may also notify you in other ways from time to time about the processing of your personal information.

No agency, partnership, joint-venture, franchisee-franchisor, or employee-employer relationship is created by these Terms and Conditions or the use of the Site.

Contact us now!

Contact (+91)+91 95125 77778 / 79/ 94272 82505 to book directly or for advice